Accessories
All productsEffective Date: July 7, 2025
Website: mugale.com
Thank you for shopping with us at mugale.com. We’re committed to delivering your order as efficiently and safely as possible. Please review our shipping policy below.
🚚 Shipping Destinations
We currently ship to most countries worldwide. If your region is not available at checkout, please contact us for assistance.
📦 Processing Time
- Orders are processed within 1–3 business days (excluding weekends and holidays).
- Custom or handmade items may take 3–7 business days to process, depending on complexity.
🕒 Estimated Delivery Times
| Region | Estimated Delivery |
|---|---|
| United States | 5–10 business days |
| Europe | 7–14 business days |
| Asia | 7–12 business days |
| Other Regions | 10–20 business days |
Please note: delivery times may vary due to customs delays, weather, or local logistics.
💲 Shipping Costs
- Shipping fees are calculated at checkout based on your location and order weight.
- Free shipping may be available on eligible orders during promotional periods.
📦 Tracking Information
- Once your order is shipped, you will receive a tracking number via email or SMS.
- You can track your order via our Tracking Page or through the carrier’s website.
❗Customs & Duties
International orders may be subject to import taxes, customs duties, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
🚫 Delivery Issues
- Please ensure your shipping address is accurate. We are not responsible for delays or losses caused by incorrect addresses.
- If your package is marked as delivered but not received, please contact the carrier first. Then reach out to us if the issue persists.
🔁 Lost or Damaged Packages
If your package is lost or arrives damaged, contact us within 7 days of the delivery date. Provide photos of the packaging and item(s) to support your claim.
Need more help? Visit our Contact Page and we’ll be happy to assist.